Slightly misleading
“Ah, hello. I placed an order with you last week and had an email to say it had been sent on Tuesday but there’s been no sign of it.”
“What’s your order number?”
“66666”
“Ah, yes. We were out of stock of the BST-39 but they’ve come in now and all the orders are in the post today.”
“So when the website and email said it had been despatched on the 15th … ?”
“Yes, it had been sent for despatch, but we didn’t send it because we didn’t have all the things you ordered.”
“I see. Do you feel that the email and message on the website might be just a little misleading.”
“No. How?”
“Well, it’s … oh, never mind.”
Will my order arrive tomorrow? It had bloody better do. Harrumph.