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Lyle is correct in that the “delayed” item in my order was a phone battery.
Since I wrote the last post I’ve still received nothing and my notification of a dispute via Paypal didn’t produce any response from the bastard in question (so I’ve escalated it to a claim). Hopefully Paypal will review what I wrote and give me my money back.
Let’s face it, if the order had been posted he’d have responded to that effect pretty darned quickly. Bastard.
“Ah, hello. I placed an order with you last week and had an email to say it had been sent on Tuesday but there’s been no sign of it.”
“What’s your order number?”
“66666”
“Ah, yes. We were out of stock of the BST-39 but they’ve come in now and all the orders are in the post today.”
“So when the website and email said it had been despatched on the 15th … ?”
“Yes, it had been sent for despatch, but we didn’t send it because we didn’t have all the things you ordered.”
“I see. Do you feel that the email and message on the website might be just a little misleading.”
“No. How?”
“Well, it’s … oh, never mind.”
Will my order arrive tomorrow? It had bloody better do. Harrumph.
The prize for the most user-unfriendly e-commerce site goes to … Memory Map.
It’s the worst bloody site ever.
Now it could be me and my feeling poorliness, but it was so difficult to use that I ended up phoning the company’s support line just to find the “Add to basket” link.
Ludicrous.
I don’t think it was me, though, because the chap who talked me through the links agreed - in fact, the quote above is what he said to me rather than my own opinion. I only think it’s the worst site I’ve tried to use this year!
The software appears to be bloody brilliant, though, although being poorly I’ve not had the chance to test its tracking abilities. It certainly finds the satellites for a GPS fix a lot quicker than TomTom.
As a mapophile … hmmm, no, that doesn’t exist … what’s the name for one who appreciates the beauty of cartography? … the idea of having the whole of the UK available to me on my PDA is very exciting. The software comes with a 1:250,000 road atlas as well as the 1:50,000 map - just as well, because the 1:50,000 maps are understandably huge. Fortunately it’s a doddle to scroll to an area then export that area to the PDA for use “on the go” - I’ve installed the area around Aaalburgh and Glamorgan, for example, in just a few minutes - much quicker than it took to buy the bloody things!
In case you’re interested in this sort of thing, the link to buy the maps are: